Candidate Terms & Conditions
Version: V20-2026-07 Effective: 28 July 2026
Platform Operator
Platform Operator: KaroRefer is operated by Manju, sole proprietor of Onstog, carrying on business under the trade name “Onstog”, having its principal place of business at House No. 500, Gali No. 18, Ajay Nagar, Rewari, Haryana – 123401, India.
Grievance Contact: Manish
Email: Reachout@karorefer.com
Address: House No. 500, Gali No. 18, Ajay Nagar, Rewari, Haryana – 123401, India
Electronic Acceptance
By creating an account, verifying an OTP, clicking an acceptance checkbox, submitting a referral/application, or continuing to use a service after being presented with the applicable terms, the User agrees to the applicable Terms and incorporated notices. KaroRefer may retain acceptance evidence including policy version, date/time, account identifier, IP address and user-agent information.
Eligibility, Accuracy and Security
Users must be legally competent to contract and provide information that is accurate to the best of their knowledge. Impersonation, forged documents, fake qualifications, fraudulent referrals, reward manipulation, credential sharing, unauthorised access and unlawful use are prohibited. Users must protect their registered email/mobile and OTP. KaroRefer may require reauthentication, terminate inactive sessions or restrict suspicious sessions.
Nature of KaroRefer and No Job Guarantee
KaroRefer is a recruitment/referral facilitation platform. Unless expressly stated otherwise, KaroRefer is not the Candidate’s employer and does not make the final hiring decision for participating organisations. Registration, referral, HR contact, interview alignment, selection status or any other activity does not guarantee an interview, selection, salary, joining, continued employment or minimum tenure.
Communications and Platform Records
KaroRefer may send transactional OTP, security, referral, application, interview, joining, reward/payment, ticket and material service communications. Recruitment statuses and milestone records are operational records and may be updated or corrected based on information received from Candidates, Referees, HR teams and organisations, with appropriate audit/history records where available.
Third Parties, Suspension and Intellectual Property
Participating employers and service providers are separate entities. KaroRefer may use hosting, email, messaging, payment and other infrastructure providers. Accounts may reasonably be restricted or suspended for suspected fraud, security compromise, forged or unauthorised information, material breach, unlawful activity, reward manipulation or legal/regulatory requirements. KaroRefer/Onstog branding, software, proprietary workflows, databases and original platform materials remain the property of Onstog or applicable licensors.
Limitation of Liability and Indemnity
To the maximum extent permitted by applicable law, KaroRefer is not liable for indirect, incidental, special or consequential loss arising solely from matters outside its reasonable control, including an employer’s independent hiring decision, withdrawal of a vacancy, changes in employer requirements or third-party outages. Nothing excludes liability or statutory rights that cannot lawfully be excluded. To the extent permitted by law, a User is responsible for third-party claims and reasonable losses directly resulting from that User’s deliberate fraud, forged documentation, unauthorised submission of another person’s data, unlawful platform use or material breach. This does not protect KaroRefer from liability for its own unlawful conduct.
Governing Law, Grievance and Rewari Jurisdiction
These Terms are governed by the laws of India. Users are encouraged, where appropriate, to first raise disputes through KaroRefer’s grievance mechanism at Reachout@karorefer.com and provide a reasonable opportunity for investigation and response. This does not remove any statutory remedy that cannot lawfully be restricted.
Subject to applicable law, and provided the courts at Rewari otherwise have jurisdiction under applicable law, the parties agree that courts of competent jurisdiction at Rewari, Haryana shall have exclusive territorial jurisdiction over contractual disputes arising from these Terms, use of KaroRefer, referrals/applications, reward/payment eligibility, recruitment processing, account matters and related platform transactions.
If a User initiates a proceeding elsewhere in relation to a matter validly subject to this jurisdiction clause, KaroRefer may produce the electronic acceptance record and seek such transfer, return, stay or other relief as is available under applicable law. Acceptance does not itself compel any court to transfer a proceeding; procedural decisions remain with the competent court.
Arbitration and Preserved Statutory Rights
Where a dispute is legally capable of arbitration and remains unresolved through the grievance process, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996, as amended. The tribunal will consist of one arbitrator appointed in accordance with applicable law. The seat and legal place of arbitration will be Rewari, Haryana, India, and proceedings will be in English unless otherwise agreed. Nothing removes access to statutory authorities, consumer forums, criminal courts, employment/labour forums, data-protection authorities or other forums whose jurisdiction cannot lawfully be excluded.
Changes to Terms
KaroRefer may update these Terms for legal, regulatory, security or operational reasons. Material changes will be communicated appropriately and fresh acceptance obtained where required. The version accepted by a User may be retained as part of the Platform’s audit records.
Candidate Registration and Accuracy
Candidates must provide substantially accurate information and must not knowingly provide false qualifications, fabricated work experience, forged documents or misleading identity/employment information. Candidate registration or verification does not necessarily confirm every detail previously submitted by a Referee; inaccurate information should be corrected through available Platform/support mechanisms.
No Obligation to Accept Employment
Candidates remain free to decline an opportunity, interview or offer. Nothing on KaroRefer obligates a Candidate to accept employment or remain employed. Candidates should provide timely and accurate information where they choose to participate.
Interviews, Documents and Employment Terms
Interview information may originate from participating organisations. Salary, working hours, shifts, incentives, benefits, leave, probation, notice period, location and other employment conditions are governed by the final arrangement between the Candidate and employer. By uploading a resume or recruitment document, the Candidate represents that they are authorised to provide it and that it is substantially accurate.
Employer Verification
Participating employers may conduct their own assessments, document/background verification and other lawful checks subject to applicable notice/consent requirements. KaroRefer’s verification of an email or mobile number does not verify every qualification or Candidate statement.
Reward Milestone Information
Where a Candidate’s employment status is relevant to a Referee reward, KaroRefer may need to determine whether the Candidate joined, remains active and completed applicable 45/90-day milestones. Processing for this purpose remains subject to the Privacy Notice and applicable law. A Candidate does not acquire ownership of a Referee’s reward merely because the reward relates to that Candidate.
Suspicious Payment Requests
Unless officially and lawfully stated otherwise by KaroRefer, Candidates should not pay a Referee, HR representative or third party claiming that payment guarantees an interview, job or selection. Suspicious requests should be reported to Reachout@karorefer.com.